Review: Wag

Like its parent company, Amazon.com’s Quidsi, known for e-commerce sites Diapers.com and Vine.com, Wag.com is hoping to be every pet owners go-to site for all of their pet supply needs.

And boy, do they ever have a supply of quality pet products. Wag.com offers customers a huge selection of toys, treats, collars, crates, and pet food for every appetite and dietary restriction — even raw food is available for delivery. Wag.com recently partnered with VetSource Pharmacy to offer customers a new option for filling pet prescriptions, too.

Prices on the site are fairly competitive, especially when it comes to pet foods, and Wag.com is always releasing new promotional codes that will save you even more money on their products. The site even accepts current manufacturer coupons.

Wag.com beats its competition with their customer service. Their award-winning in-house customer service department is available to answer questions or concerns live 24/7.

Taking advantage of their service can also benefit homeless pets. Through Wag.com’s “Refer-a-Friend” program, you can send a donation to the Best Friends Animal Society whenever a friend makes a purchase on the site.

PROS: Consistently positive customer reviews, over 25,000 available products, an auto-ship option, and fast 2-day shipping that’s free on all orders $49 or more and with no weight restrictions
CONS: Prices could be lower on some products

Ratings (each out of a possible 5):
Shipping options/pricing: 5
Selection/variety: 5
Charitable giving: 3
Product prices: 4
Customer comments/reviews: 5
Overall rating: 4.5 out of 5

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